VSP Built (“we”, “our”, or “us”) is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website or contact us regarding our building and renovation services. By using our website, you agree to the practices outlined in this Privacy Policy.
Information We Collect
We may collect personal information that you voluntarily provide when:
- Submitting an enquiry through our contact forms
- Requesting a quote or consultation
- Calling or emailing our team
- Subscribing to marketing communications (if applicable)
The information collected may include:
- Full name
- Phone number
- Email address
- Property address
- Project details
- Any information you choose to provide regarding your building or renovation project
We may also automatically collect non-personal information, including:
- IP address
- Browser type
- Device information
- Website usage data
- Pages visited and time spent on our website
How We Use Your Information
We use your information to:
- Respond to enquiries and quote requests
- Provide information about our services
- Schedule consultations and site visits
- Improve our website and user experience
- Communicate regarding current or future projects
- Comply with legal and regulatory obligations
We will only use your information for purposes reasonably related to your enquiry or engagement with VSP Built.
Cookies and Website Analytics
Our website may use cookies and similar technologies to improve functionality and analyse website performance. Cookies help us:
- Understand how visitors use our website
- Improve website performance
- Enhance user experience
- Support digital marketing and SEO efforts
You may disable cookies through your browser settings; however, some website features may not function correctly.
Third-Party Services
We may use trusted third-party providers to assist with website hosting, analytics, marketing, customer communication, and website functionality. These providers may include:
- Google Analytics
- Google Search Console
- Website hosting providers
- Email service providers
- Customer relationship management systems
These third parties are required to handle your information in accordance with applicable privacy laws.
Disclosure of Information
We do not sell, rent, or trade personal information. We may disclose information when:
- Required by law
- Necessary to provide the requested services
- Working with contractors, consultants, or service providers, assisting with your project
- Protecting our legal rights or business interests
Data Security
We take reasonable steps to protect personal information from unauthorised access, misuse, disclosure, alteration, or loss. While we implement appropriate security measures, no internet transmission or electronic storage method can be guaranteed as completely secure.
External Links
Our website may contain links to external websites for additional information or resources. . We are not responsible for the privacy practices, content, or policies of third-party websites. We encourage users to review the privacy policies of any external websites they visit.
Access and Correction of Information
You may request access to the personal information we hold about you and request corrections if it is inaccurate, incomplete, or outdated. To make a request, please contact us using the details below.
Marketing Communications
From time to time, we may send information regarding our services, projects, promotions, or industry updates. You may opt out of marketing communications at any time by contacting us directly or using the unsubscribe option where available.
AI, Stock Photography, and Website Content Disclaimer
To enhance the website’s presentation and user experience, certain images, graphics, visual concepts, illustrations, or written content displayed on this website may be generated, enhanced, edited, or assisted by artificial intelligence (AI) tools and/or licensed stock photography resources. These images and visual materials are used for illustrative and marketing purposes only and may not always represent actual completed projects, employees, subcontractors, equipment, properties, or clients of VSP Built unless specifically stated. Project photographs displayed within portfolio, project showcase, or case study sections that are identified as completed works represent actual projects undertaken by VSP Built, where applicable. While every effort is made to ensure the accuracy of the content, VSP Built makes no warranties regarding the completeness, accuracy, or suitability of the illustrative content used throughout the website.
Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time without prior notice. Any changes will be published on this page and will take effect immediately upon publication. We encourage users to review this page periodically to remain informed about how we protect personal information.
Contact Information
If you have any questions regarding this Privacy Policy or how your information is handled, please contact:
VSP Built
ABN: 58 680 931 408
Phone: 0423 980 980
Email: [email protected]
Sydney, NSW, Australia
Last Updated: June 2026